Privacy Policy | Terms & Conditions

Our Terms and Conditions were last updated on 13.02.26

Please read them carefully before using Our Service.

HI THERE

Welcome to our Terms and Conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

General

By using the Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Deliverance Network/Soar with Jen/ Jennifer Jessop

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

TERMS & CONDITIONS

Deliverance Network (Trading as Soar With Jen)
ABN: 14 630 664 635
2/19 Magnoli Circuit, Palm Beach, QLD, Australia
Phone: 0429 020 049
Email:
deliverancenetworkaus@gmail.com
Alternate Email:
soarwomensretreat@gmail.com

By booking, attending, or participating in any service, you agree to these Terms & Conditions.

1. Nature of Services

Deliverance Network / Soar With Jen provides faith-based services including:

  • Speaking engagements

  • Private prayer sessions (in-person and online)

  • Workshops (in-person and online)

  • Christian women’s retreats

All services are spiritual, educational, and encouragement-based in nature.

No service constitutes medical, psychological, psychiatric, legal, financial, or therapeutic advice.

2. No professional Advice

Jennifer Jessop and any volunteers, speakers, or facilitators:

  • Are not acting as medical or mental health practitioners;

  • Do not diagnose, treat, or cure medical or psychological conditions;

  • Do not provide crisis or emergency services.

Participants are solely responsible for seeking independent professional advice for any medical, psychological, or other health-related matters.

If you are experiencing a medical or mental health emergency, you must seek appropriate emergency services immediately.

3. Assumption of Risk

You acknowledge and agree that:

  • Participation in retreats and activities may involve inherent risks, including physical injury, emotional discomfort, travel risks, outdoor hazards, and interactions with other participants.

  • You voluntarily assume all risks associated with participation.

  • You are physically and mentally capable of participating.

You agree that you are responsible for your own safety and wellbeing at all times.

You are 18 yrs old or over.

4. Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless Deliverance Network, Soar With Jen, Jennifer Jessop, volunteers, contractors, venues, and representatives from and against any claims, liabilities, damages, losses, legal costs, or expenses arising from:

  • Your participation in services or activities;

  • Your breach of these Terms & Conditions;

  • Your negligent or unlawful conduct;

  • Injury or loss caused by your actions toward other participants.

This indemnity survives the conclusion of the event or service.

5. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law (ACL):

  • We exclude all liability for indirect, consequential, incidental, or special damages.

  • We are not liable for personal injury, illness, emotional distress, loss, theft, or damage to property.

  • We are not responsible for travel delays, cancellations, venue changes, government restrictions, natural disasters, pandemics, or events beyond our reasonable control.

Where liability cannot be excluded under the ACL, our liability is strictly limited to:

  • The resupply of the services; or

  • The cost of resupplying the services.

Nothing in these Terms excludes guarantees that cannot lawfully be excluded.

6. Retreat Health & Safety

Participants must:

  • Disclose relevant medical conditions or dietary requirements prior to attendance;

  • Follow all safety instructions and briefings;

  • Cease participation in any activity if they feel unwell or unsafe.

We reserve the right to refuse participation in any activity where safety concerns arise.

All physical activities are undertaken at your own risk.

Allergen-free meals cannot be guaranteed.

7. Behaviour & Removal

7. Behaviour & Removal

We maintain a zero-tolerance policy for:

  • Illegal drug use

  • Unauthorised alcohol consumption

  • Aggressive, abusive, or disruptive behaviour

  • Harassment of participants or staff

We reserve the right to remove any participant for unsafe or inappropriate conduct without refund.

8. Refunds & Cancellations

All payments are non-refundable except as expressly stated below.

  • Cancellation within 60 days of the event: 50% of total booking fee payable.

  • Cancellation within 14 days of the event: 100% of total booking fee payable.

  • No refunds are provided once the event or service has commenced.

  • Failure to attend does not entitle you to a refund.

If an event is postponed due to circumstances beyond our control (including venue issues, weather, government restrictions, or public health orders), bookings may be transferred to a future date. Refunds are not guaranteed in these circumstances.

We are not responsible for non-refundable travel or accommodation expenses incurred by participants.

9. Media Release

By attending any event, you grant Deliverance Network / Soar With Jen irrevocable permission to:

  • Capture photographs, video, and audio recordings;

  • Use such material for promotional, educational, website, and social media purposes;

  • Edit, publish, reproduce, or distribute such material without compensation.

If you do not consent, you must notify us in writing prior to the event.

We reserve discretion regarding final use of content.

10. Confidentiality

Participants agree:

  • To maintain confidentiality regarding personal information shared by other attendees;

  • Not to record sessions without permission;

  • Not to distribute retreat materials externally.

All teaching materials, content, branding, and program materials remain the exclusive intellectual property of Deliverance Network / Soar With Jen and may not be reproduced or used commercially without written consent.

11. Online Services

For online sessions:

  • We are not responsible for technical issues outside our control.

  • Participants are responsible for ensuring adequate internet access and device compatibility.

  • Sessions must not be recorded without express written permission.

12. Privacy Policy

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information Collected

We may collect:

  • Name

  • Contact details

  • Payment information

  • Emergency contact information

  • Medical or dietary information relevant to retreats

  • Any information voluntarily provided

Use of Information

Information is used for:

  • Service delivery

  • Event administration

  • Payment processing

  • Safety and emergency management

  • Marketing (where consent has been given)

Disclosure

We may disclose personal information to:

  • Payment processors

  • Email marketing providers

  • Venues

  • Contractors assisting with event delivery

We do not sell personal information.

Data Security

We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.

Access & Correction

Requests for access or correction can be directed to:

deliverancenetworkaus@gmail.com

13. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes shall be subject to the jurisdiction of the courts of Queensland.

 

Deliverance Network

Deliverance Network

Palm Beach QLD